RETURNS POLICY

To have the ability to return for a refund, you must purchase Return Assurance along with your order.

You can purchase Seel Return Assurance at checkout if you want the option to return and receive a refund. If you choose to not purchase Seel Return Assurance, your order is only able to be exchanged within the policy listed below. You can learn more about Seel Return Assurance here.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@illcurrency.com and send your item to: 341 East Liberty Street, Lancaster, PA, 17602, United States.

Shipping

To exchange your product, you should mail your product to: 341 East Liberty Street, Lancaster, PA, 17602, United States.

You will be responsible for paying for your own shipping costs for exchanging your item. Shipping costs are non-refundable. If you receive an exchange, the cost of return shipping will be billed to you as well as a partial print fee.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your exchanged item.